Category: blogs

If all phones are busy, the call is put on hold. The caller then hears the music on hold or greeting from the telephone provider. If your provider allows this, this music on hold or greeting is replaced by a greeting from the FRITZ!Box. Instead of the FRITZ!Box greeting, it is also possible to switch…
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Call diversion allows you to automatically forward all or selected calls to another extension, a specific telephone, or an answering machine. You can also configure call diversion in a FRITZ!Box. Calls are then either forwarded by the FRITZ!Box or configured as forwarding in the exchange of your telephone provider. For example, you can determine that…
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It is possible to configure up to five integrated answering machines in the FRITZ!Box. You can switch answering machines on or off individually and each answering machine can be provided with its own configuration. Add a new answering machine You can configure an answering machine as follows: – Click on “Telephony” on the FRITZ!Box user…
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In addition to computers, laptops, smartphones and smart home devices, routers are also targets of hackers. A 2016 study by the Anti-virus company ESET showed that especially small business and home routers are easy to attack. That’s why every FRITZ!Box, when in the factory settings, has a unique password and a corresponding unique key for…
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The importance of a fast internet connection at home and at work is increasing. New, smart devices are constantly being added that need a place on the (wireless) network. Previously, our laptops, mobile phones, and tablets were sufficient. Nowadays, smart thermometers, refrigerators and cleaning devices are added to this. Enough reasons imaginable to set up…
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3CX natively supports Microsoft Teams. The telephony integration of Teams offers an alternative to the Microsoft 365 calling plan. You can call via 3CX SIP-Trunks at low and international rates. Your team gets access to outbound calling through an interface they are with. 3CX provides an instant, unified calling experience for both 3CX users and…
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Do you already own 3CX or do you purchase a SIP-Trunk from Qupra? Then configure it in the 3CX PBX as follows: – Log in to the 3CX Management Console. – Click on SIP Trunks on the left, then press Add SIP Trunk – Select Generic at Country and Generic SIP Trunk as provider. Also…
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Qupra is an official partner of 3CX. That means that business customers can contact Qupra for the Hosted 3CX, the Cloud PBX solution of 3CX to resell them to their customers. What is Hosted 3CX? Hosted 3CX is an online telephone exchange (PBX) located in the Cloud. It is a communication platform that has everything…
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The 3CX Session Border Controller, SBC for short, is a piece of software that runs on the local network installed and easily connects IP telephones and a PBX in the Cloud. The SBC is used to connect an external office to the main office. Do you have multiple branches? Then the 3CX Session Border Controller…
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Using 3CX’s CRM integration, you’ll always know who’s calling you before you pick up the phone. This saves your employees time and impresses customers. You can speak directly to your customers personally and thus give them the feeling that you know them. Integrate your CRM or help desk system with 3CX. Keep customer information handy…
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