Author: Qupra Wholesale B.V.

If all phones are busy, the call is put on hold. The caller then hears the music on hold or greeting from the telephone provider. If your provider allows this, this music on hold or greeting is replaced by a greeting from the FRITZ!Box. Instead of the FRITZ!Box greeting, it is also possible to switch…
Read more

Call diversion allows you to automatically forward all or selected calls to another extension, a specific telephone, or an answering machine. You can also configure call diversion in a FRITZ!Box. Calls are then either forwarded by the FRITZ!Box or configured as forwarding in the exchange of your telephone provider. For example, you can determine that…
Read more

It is possible to configure up to five integrated answering machines in the FRITZ!Box. You can switch answering machines on or off individually and each answering machine can be provided with its own configuration. Add a new answering machine You can configure an answering machine as follows: – Click on “Telephony” on the FRITZ!Box user…
Read more

In addition to computers, laptops, smartphones and smart home devices, routers are also targets of hackers. A 2016 study by the Anti-virus company ESET showed that especially small business and home routers are easy to attack. That’s why every FRITZ!Box, when in the factory settings, has a unique password and a corresponding unique key for…
Read more

The importance of a fast internet connection at home and at work is increasing. New, smart devices are constantly being added that need a place on the (wireless) network. Previously, our laptops, mobile phones, and tablets were sufficient. Nowadays, smart thermometers, refrigerators and cleaning devices are added to this. Enough reasons imaginable to set up…
Read more

3CX natively supports Microsoft Teams. The telephony integration of Teams offers an alternative to the Microsoft 365 calling plan. You can call via 3CX SIP-Trunks at low and international rates. Your team gets access to outbound calling through an interface they are with. 3CX provides an instant, unified calling experience for both 3CX users and…
Read more

Do you already own 3CX or do you purchase a SIP-Trunk from Qupra? Then configure it in the 3CX PBX as follows: – Log in to the 3CX Management Console. – Click on SIP Trunks on the left, then press Add SIP Trunk – Select Generic at Country and Generic SIP Trunk as provider. Also…
Read more

There are three different Hosted 3CX licenses available: the Standard, Pro and Enterprise version. Standard license The standard package is the cheapest and also the least extensive of the three Hosted 3CX licenses. For example, if you opt for the standard package, you cannot use the Microsoft 365 and CRM integration. The call center options…
Read more

Qupra is an official partner of 3CX. That means that business customers can contact Qupra for the Hosted 3CX, the Cloud PBX solution of 3CX to resell them to their customers. What is Hosted 3CX? Hosted 3CX is an online telephone exchange (PBX) located in the Cloud. It is a communication platform that has everything…
Read more

The 3CX Session Border Controller, SBC for short, is a piece of software that runs on the local network installed and easily connects IP telephones and a PBX in the Cloud. The SBC is used to connect an external office to the main office. Do you have multiple branches? Then the 3CX Session Border Controller…
Read more