Author: Qupra Wholesale B.V.

Using 3CX’s CRM integration, you’ll always know who’s calling you before you pick up the phone. This saves your employees time and impresses customers. You can speak directly to your customers personally and thus give them the feeling that you know them. Integrate your CRM or help desk system with 3CX. Keep customer information handy…
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Work from wherever you want. Whether this is at home or somewhere else, with the 3CX mobile app you always have all the office communication tools in your pocket. Access the corporate phonebook, make calls, send instant messages to colleagues and much more. The 3CX app is available on both iOS and Android. Download the…
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Customers want to speak an employee as quickly as possible, preferably immediately. They also expect that, when they are hanging on the line, the person they are talking to knows exactly who they are and what has been discussed during previous conversations. And they don’t want to be transferred multiple times. If you achieve all…
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The 3CX Web Client is easy to use and provides all the features needed to communicate efficiently via your web browser. From here you can easily make calls, communicate with customers, chat live, hold video conferences and check the status of your colleagues. 3CX Web Client installation The welcoming email contains your login details and…
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3CX Windows Client download Call, view the status of your colleagues, chat, schedule conference calls and listen to voicemails from your desktop. This is all possible with the 3CX Windows Client. The Desktop app for Windows has all the features of the Web Client, but offers a slightly more local experience.  In the welcome email you…
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When porting is done in COIN context, a porting agreement is created (version 8.7). Among other things, this agreement provides: The recipient guarantees that he is authorized by the porter to: a. terminate the agreement between the porter and donor regarding the provision of a telecommunications service on behalf of the porter, and b. donor…
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COIN: Association of telecom providers that manages the information and communication system (or Common Infrastructure System) that serves for the exchange of information about numbers and that includes the network and the database. PortingXS: The party that submits requests for number porting on behalf of RoutIT from Ede KPN, among others, in COIN, currently owned…
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