{"id":5320,"date":"2021-08-13T09:05:56","date_gmt":"2021-08-13T09:05:56","guid":{"rendered":"https:\/\/quprawholesale.com\/?p=5320"},"modified":"2023-04-24T07:59:24","modified_gmt":"2023-04-24T07:59:24","slug":"ivr-2","status":"publish","type":"post","link":"https:\/\/quprawholesale.com\/en\/blogs\/yoursipcloud-blogs\/ivr-2\/","title":{"rendered":"Set up an IVR in YourSipCloud"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"5320\" class=\"elementor elementor-5320\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b1e9a12 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b1e9a12\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2a55f35\" data-id=\"2a55f35\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d262ee8 elementor-widget elementor-widget-text-editor\" data-id=\"d262ee8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>It is in the interest of the callers and the organization that callers are helped quickly. There is nothing more annoying than telling the same story twice. With the help of an IVR, callers are immediately directed to the right employee who can help them further. You can also set up an IVR in YourSipCloud.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-decdad0 elementor-widget elementor-widget-heading\" data-id=\"decdad0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Create an IVR<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a54fbd9 elementor-widget elementor-widget-text-editor\" data-id=\"a54fbd9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>To set up an IVR in YourSipCloud, go to &#8220;Inbound&#8221; and then click on &#8220;IVR&#8221;. Press &#8220;Create&#8221; to create a new one. You can adjust it exactly how you like.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fed1bfa elementor-widget elementor-widget-image\" data-id=\"fed1bfa\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"335\" src=\"https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR-768x335.png\" class=\"attachment-medium_large size-medium_large wp-image-2654\" alt=\"Keuzemenu\" srcset=\"https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR-768x335.png 768w, https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR-300x131.png 300w, https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR-1024x447.png 1024w, https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR-1536x670.png 1536w, https:\/\/quprawholesale.com\/wp-content\/uploads\/2021\/08\/IVR.png 1854w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be42484 elementor-widget elementor-widget-text-editor\" data-id=\"be42484\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<table style=\"width: 357pt;\" border=\"0\" width=\"476\" cellspacing=\"0\" cellpadding=\"0\"><colgroup><col style=\"width: 117pt;\" width=\"156\" \/><col style=\"width: 240pt;\" width=\"320\" \/><\/colgroup><tbody><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt; width: 117pt;\" width=\"156\" height=\"19\">Name<\/td><td style=\"width: 240pt;\" width=\"320\">Name the IVR<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Account<\/td><td>Create the IVR under a selected account<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Description<\/td><td>Add a description for a particular IVR<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Created Date<\/td><td>Show the creation date<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Last modified date<\/td><td>Show last modified date<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Duration (seconds)<\/td><td>Show how many time people spend while calling<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Status<\/td><td>Set the IVR status on active or inactive<\/td><\/tr><tr style=\"height: 43.5pt;\"><td style=\"height: 43.5pt;\" height=\"58\">Direct dial<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">If someone already knows the number of a certain department, for example, this person can skip the IVR and call the department directly<\/td><\/tr><tr style=\"height: 43.5pt;\"><td style=\"height: 43.5pt;\" height=\"58\">Welcome greeting<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Play a tape to give all the choices.\u00a0<span class=\"font5\">Example:<\/span><span class=\"font0\">\u00a0press 1 for a ring group, press 2 for a queue, press 3 for a voicemail etc. Select a recording.<\/span><\/td><\/tr><tr style=\"height: 29pt;\"><td style=\"height: 29pt;\" height=\"39\">Invalid message<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Play a tape saying that the caller&#8217;s selection is invalid because it is not set in the IVR<\/td><\/tr><tr style=\"height: 58pt;\"><td style=\"height: 58pt;\" height=\"77\">Caller ID Number Prefix<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Changes the number stored on the device with a number.\u00a0<span class=\"font5\">Example:<\/span><span class=\"font0\">\u00a0Original caller id name is John and you set 007_ as CID Name Prefix then the screen will show 007_John<\/span><\/td><\/tr><tr style=\"height: 58pt;\"><td style=\"height: 58pt;\" height=\"77\">Caller ID Name Prefix<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">This changes the number that comes on the device with a name.\u00a0<span class=\"font5\">Example:<\/span><span class=\"font0\">\u00a0Original caller id name is John and you set ABC as CID Name Prefix then the screen will show ABC John<\/span><\/td><\/tr><tr style=\"height: 29pt;\"><td style=\"height: 29pt;\" height=\"39\">Timeout<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Set the number of seconds after which the tape with choices<\/td><\/tr><tr style=\"height: 29pt;\"><td style=\"height: 29pt;\" height=\"39\">Invalid retries<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">How many times is someone allowed to make an invalid choice before the call is ended<\/td><\/tr><tr style=\"height: 14.5pt;\"><td style=\"height: 14.5pt;\" height=\"19\">Ring back<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Select the ring back tone<\/td><\/tr><tr style=\"height: 29pt;\"><td style=\"height: 29pt;\" height=\"39\">Digits<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Determine how many choices there are, from 0 to 9<\/td><\/tr><tr style=\"height: 29pt;\"><td style=\"height: 29pt;\" height=\"39\">Destination<\/td><td class=\"xl63\" style=\"width: 240pt;\" width=\"320\">Choose the destinations of the choices.\u00a0<span class=\"font5\">Example:\u00a0<\/span><span class=\"font0\">0 goes to a Ring Group or 1 goes to a queue<\/span><\/td><\/tr><\/tbody><\/table>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7fffcbe elementor-widget elementor-widget-heading\" data-id=\"7fffcbe\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Upload a sound file<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a79945a elementor-widget elementor-widget-text-editor\" data-id=\"a79945a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Upload a sound file under &#8220;Inbound&#8221; and click on &#8220;Recording&#8221;. To add a new recording, press &#8220;Create&#8221;. The sound file must be in the following format: 15bit 8khz\/16khz mono WAV file. Unfortunately, other formats cannot be uploaded.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd1acdf elementor-widget elementor-widget-heading\" data-id=\"fd1acdf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Become YourSipCloud reseller-partner<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-540ff2e elementor-widget elementor-widget-text-editor\" data-id=\"540ff2e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Do you want your customers to also use YourSipCloud? Then become a YourSipCloud reseller-partner at Qupra. Contact Alex at +31 88 8000879 or click\u00a0<a href=\"https:\/\/quprawholesale.com\/reseller-partner\/yoursipcloud\/?lang=en\">here<\/a>. At Qupra you get 15 lifetime PBX licenses for free as an introduction.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dc5cf73 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dc5cf73\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c48ef9\" data-id=\"3c48ef9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f096822 elementor-widget elementor-widget-spacer\" data-id=\"f096822\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-399cc7c3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"399cc7c3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-720d3187\" data-id=\"720d3187\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b429de3 elementor-widget elementor-widget-text-editor\" data-id=\"5b429de3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<span style=\"color: #55b3de;\"><b style=\"font-size: 22px; font-family: 'Open Sans', Helvetica, Arial, sans-serif;\"><a style=\"color: #55b3de;\"href=\"https:\/\/quprawholesale.com\/services\/?lang=en\">Services<\/a><\/b><\/span><\/span>\n<div>\n<ul>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/co-location\/?lang=en\">Co-location<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/connectivity\/?lang=en\">Connectivity<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/wlr\/?lang=en\">CPS\/WLR<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/did\/?lang=en\">DIDs<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/hosted-voip\/?lang=en\">Hosted-VoIP<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/service-numbers\/?lang=en\">Service numbers<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/services\/sip-trunk\/?lang=en\">SIP-Trunk<\/a><\/span><\/span><\/li>\n<\/ul>\n<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-6280159c\" data-id=\"6280159c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12087c66 elementor-widget elementor-widget-text-editor\" data-id=\"12087c66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #55b3de;\"><b style=\"font-size: 22px; font-family: 'Open Sans', Helvetica, Arial, sans-serif;\"><a style=\"color: #55b3de;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/?lang=en\">Become reseller-partner<\/a><\/b><\/span><\/p><ul><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><a style=\"color: #ffffff; font-size: 14px;\" href=\"https:\/\/portal.quprawholesale.com\/s\/login\/\">Log in to our portal<\/a><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/3cx\/?lang=en\">Become Hosted 3CX reseller-partner<\/a><\/span><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/become-kwebbl-reseller-partner\/?lang=en\">Become Kwebbl reseller-partner<\/a><\/span><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/fritzbox\/?lang=en\">Implement a FRITZ!Box<\/a><\/span><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/yoursipcloud\/?lang=en\">Become YourSipCloud reseller-partner<\/a><\/span><\/span><\/li><li><span style=\"color: #ffffff;\"><a style=\"color: #ffffff; font-size: 14px;\" href=\"https:\/\/quprawholesale.com\/reseller-partner\/acm-coin-registration\/?lang=en\">ACM and COIN registration<\/a><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-8006659\" data-id=\"8006659\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-196b5986 elementor-widget elementor-widget-text-editor\" data-id=\"196b5986\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<span style=\"color: #55b3de;\"><b style=\"font-size: 22px; font-family: 'Open Sans', Helvetica, Arial, sans-serif;\"><a style=\"color: #55b3de;\"href=\"https:\/\/quprawholesale.com\/blog\">Blogs<\/a><\/b><\/span><\/span>\n<ul>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/category\/blogs\/coin-transfer\/?lang=en\">COIN transfer<\/a><\/span><a style=\"color: #ffffff; font-size: 14px;\" href=\"https:\/\/quprawholesale.com\/category\/artikelen\/coin-overstappen\/\">\u00a0<\/a><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/category\/blogs\/3cx-blogs\/?lang=en\">3CX<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/category\/blogs\/kwebbl-blogs\/?lang=en\">Kwebbl<\/a><\/span><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><a style=\"color: #ffffff; font-size: 14px;\" href=\"https:\/\/quprawholesale.com\/category\/artikelen\/fritzbox\/\">FRITZ!Box<\/a><\/span><\/li>\n \t<li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/category\/blogs\/yoursipcloud-blogs\/?lang=en\">YourSipCloud<\/a><\/span><\/span><\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-45e92875\" data-id=\"45e92875\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2624ac91 elementor-widget elementor-widget-text-editor\" data-id=\"2624ac91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"color: #55b3de;\"><b style=\"font-size: 22px; font-family: 'Open Sans', Helvetica, Arial, sans-serif;\"><a style=\"color: #55b3de;\" href=\"https:\/\/quprawholesale.com\/?lang=en\">Qupra Wholesale<\/a><\/b><\/span><\/p><ul><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/about-us\/?lang=en\">About us<\/a><\/span><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/contact\/?lang=en\">Contact<\/a><\/span><\/span><\/li><li><span style=\"font-family: Lato, arial, helvetica, sans-serif; color: #ffffff; font-weight: var( --e-global-typography-text-font-weight );\"><span style=\"font-size: 14px;\"><a style=\"color: #ffffff;\" href=\"https:\/\/quprawholesale.com\/en\/about-us\/vacancies\/\">Vacancies<\/a><\/span><\/span><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>It is in the interest of the callers and the organization that callers are helped quickly. There is nothing more annoying than telling the same story twice. With the help of an IVR, callers are immediately directed to the right employee who can help them further. You can also set up an IVR in YourSipCloud.&hellip; <br \/> <a class=\"read-more\" href=\"https:\/\/quprawholesale.com\/en\/blogs\/yoursipcloud-blogs\/ivr-2\/\">Read more<\/a><\/p>\n","protected":false},"author":2,"featured_media":6426,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[31],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Set up an IVR in YourSipCloud - Qupra Wholesale<\/title>\n<meta name=\"description\" content=\"An IVR makes it possible to direct incoming calls to the correct department. This is also possible in YourSipCloud.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quprawholesale.com\/en\/blogs\/yoursipcloud-blogs\/ivr-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Set up an IVR in YourSipCloud - Qupra Wholesale\" \/>\n<meta property=\"og:description\" content=\"An IVR makes it possible to direct incoming calls to the correct department. 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