{"id":12305,"date":"2026-09-17T18:15:17","date_gmt":"2026-09-17T18:15:17","guid":{"rendered":"https:\/\/quprawholesale.com\/general-terms-and-conditions\/"},"modified":"2026-09-26T17:13:25","modified_gmt":"2026-09-26T17:13:25","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/quprawholesale.com\/en\/general-terms-and-conditions\/","title":{"rendered":"General terms and conditions"},"content":{"rendered":"<div style=\"border:1px solid #d9d9d9;border-left:4px solid #0b5fff;padding:16px 20px;margin:0 0 28px;\">\n<p><strong>Version in force: 10.1 &mdash; published on 21 September 2026, in force as of 21 September 2026; Article 10.10 supplemented as of 22 September 2026.<\/strong><\/p>\n<p><strong>New in version 10.1:<\/strong> Qupra is the operator of the data centre and handles all facility matters &mdash; move-in, maintenance, invoicing and their settlement &mdash; on behalf of the owner of the building (the Datacenter Owner). For Colocation and Hosting, Qupra enters into the agreement on behalf of the Datacenter Owner, and payment is made into the Datacenter Owner&#8217;s bank account stated by Qupra on the invoice. Qupra remains the point of contact for everything. See Article 2.10.<\/p>\n<p><strong>Downloads version 10.1<\/strong><\/p>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-Algemene-voorwaarden-v10.1-NL-2026-09-22.pdf\">Algemene voorwaarden Qupra Wholesale v10.1 (NL, PDF)<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-General-terms-and-conditions-v10.1-EN-2026-09-22.pdf\">General terms and conditions Qupra Wholesale v10.1 (EN, PDF)<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-Colocatie-Dienstbeschrijving-v1-2026-09-18-NL.pdf\">Colocatie Dienstbeschrijving Qupra Wholesale v1 (NL, PDF)<\/a><\/li>\n<\/ul>\n<\/div>\n<p>Our general terms and conditions apply to every request, quotation and agreement with Qupra Wholesale. This page gives you the version that applies today and the one that takes effect shortly.<\/p>\n<h2>Which version applies right now?<\/h2>\n<p>Each version is listed with its publication date and its effective date.<\/p>\n<table>\n<thead>\n<tr>\n<th>Version<\/th>\n<th>Published<\/th>\n<th>In force<\/th>\n<th>Status<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>06-2026<\/td>\n<td>June 2026<\/td>\n<td>up to and including 18 September 2026<\/td>\n<td>superseded<\/td>\n<\/tr>\n<tr>\n<td>09-2026<\/td>\n<td>18 September 2026<\/td>\n<td>18 to 21 September 2026<\/td>\n<td>superseded<\/td>\n<\/tr>\n<tr>\n<td>10-2026<\/td>\n<td>18 September 2026<\/td>\n<td>did not enter into force<\/td>\n<td>superseded by 10.1<\/td>\n<\/tr>\n<tr>\n<td>10.1<\/td>\n<td>21 September 2026<\/td>\n<td>from 21 September 2026<\/td>\n<td>in force<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Version 10.1 is in force as of 21 September 2026 and applies to all new and existing agreements. Earlier versions are listed below for reference only.<\/p>\n<h2>Downloads<\/h2>\n<h3>Version 09-2026 &mdash; in force from 18 to 21 September 2026 (superseded)<\/h3>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-General-terms-and-conditions-v09-2026-derde-uitgave-2026-09-18-EN.pdf\">General Terms and Conditions Qupra Wholesale &ndash; version 09-2026 (English translation, PDF)<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-Algemene-voorwaarden-v09-2026-derde-uitgave-2026-09-18-NL.pdf\">Algemene Voorwaarden Qupra Wholesale &ndash; versie 09-2026 (Dutch, binding, PDF)<\/a><\/li>\n<\/ul>\n<h3>Version 06-2026 &mdash; applies up to and including 18 September 2026<\/h3>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-B.V.-Algemene-voorwaarden-v06-2026-EN.pdf\">General Terms and Conditions Qupra Wholesale &ndash; version 06-2026 (English translation, PDF)<\/a><\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-B.V.-Algemene-voorwaarden-v06-2026-NL.pdf\">Algemene Voorwaarden Qupra Wholesale &ndash; versie 06-2026 (Dutch, binding, PDF)<\/a><\/li>\n<\/ul>\n<h3>Older versions &mdash; Dutch only<\/h3>\n<p>These versions are no longer in force. They are published here so that customers can check which text applied earlier. No English translation was made of these documents; the Dutch text was and remains the binding one.<\/p>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-Algemene-voorwaarden-v12-2024-NL.pdf\">Algemene Voorwaarden Qupra Wholesale &ndash; versie 12-2024 (Dutch, PDF)<\/a> &mdash; superseded<\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-AV-Colocatie-en-Hosting-v09-2022-NL.pdf\">Algemene Voorwaarden Colocatie en Hosting &ndash; versie 09-2022 (Dutch, PDF)<\/a> &mdash; superseded<\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-AV-Colocatie-en-Hosting-v07-2022-NL.pdf\">Algemene Voorwaarden Colocatie en Hosting &ndash; versie 07-2022 (Dutch, PDF)<\/a> &mdash; superseded<\/li>\n<li><a href=\"\/wp-content\/uploads\/2026\/09\/Qupra-Wholesale-Algemene-voorwaarden-v12-2020-NL.pdf\">Algemene Voorwaarden Qupra Wholesale &ndash; versie 12-2020 (Dutch, PDF)<\/a> &mdash; superseded<\/li>\n<\/ul>\n<h2>More than this one document<\/h2>\n<p>For colocation and hosting, service-specific terms and a Service Level Agreement apply alongside the general terms. Each document keeps its own version and effective date and is sent with a quotation as a separate attachment.<\/p>\n<ul>\n<li><a href=\"\/en\/our-terms-and-conditions\/\">All our terms at a glance<\/a> &mdash; which document covers what, and which one prevails<\/li>\n<li><a href=\"\/en\/sla-colocation\/\">Service Level Agreement Colocation<\/a><\/li>\n<li><a href=\"\/en\/everything-about-our-terms-and-conditions\/\">Everything about our terms and conditions<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><em>Qupra Wholesale is a trade name of Qupra B.V., registered with the Dutch Chamber of Commerce under number 18084786. The Dutch text of our terms is the only binding version; the English file is a translation provided for convenience.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The general terms and conditions of Qupra Wholesale, including the version taking effect on 1 October 2026.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12305","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General terms and conditions - Qupra Wholesale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/quprawholesale.com\/en\/general-terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General terms and conditions - 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